We support vulnerable young people with complex needs to live as independently as possible and as part of the wider community.

“I have found the staff to be professional and supportive to both us as PA’s and the young people in their care. When dealing with young people with complex needs, they go above and beyond the call of duty. The staff are highly qualified and trained to react quickly and effectively when dealing with emergencies.

I always receive up to date reports detailing the week’s events and activities. This provides me with a picture of the young person, their interests and areas where we may be able to progress and invest in their future.”

18+ PA Worker
Kent County Council

“The team made a special effort to provide a home to a teenager who had to leave his previous care home due to challenging and risky behaviours. Staff have been flexible with arrangements to ensure that they were ready to welcome him and provide a range of activities to keep him safe and occupied.

There has been good communication on his progress each week, alongside clear and detailed incident reports and telephone discussions whenever needed. There has also been good cooperation with other professionals in the network to support this young person engage in positive next steps.”

Gareth Williams
Social Worker, Hackney

“Although I have worked with nirvana care for a short time, my experience with staff in a professional capacity has been excellent. They have a dedicated team to work with some of our vulnerable and complex young people to meet their needs who are looked after children and those who have been involved in the Criminal Justice System. They have a team who take a keen interest in supporting and taking responsibility to keep our children safe and empower them to develop new skills to make safe as well as positive choices. My clients have learnt to cook, maintain personal hygiene, how to budget, experience new ways of learning in positive activities and choose carer pathways. Staff have accompanied young people to Court, police stations, education meetings, youth offending teams and health meetings or appointments. They also have a stable and decent place for our children to call home from which to build skills they need to progress in their journey to full independence. Staff are very attentive and very good at communicating with professionals to safeguard and manage risks associated with our children, young people and families. Staff maintain excellent professional standards, have excellent working relationships and ethics with professionals and establish a trusted relationship with young people who have experienced significant trauma in their lives.”

Sofia
YOT Integrated Gangs Unit, Hackney